Terms of Service

Terms of service

Customer Terms of Service

FLo2GLo LLC. ("FLo2GLo," "We," "us," "our”) thank you for visiting our website (the "Site") or

mobile application. These Terms of Service ("Terms") govern your access to and use of the

Site and mobile site and their related internet-based services, features, content, and functionality,

including the (the "zoom informational sessions, together with the Site and the "Service" or

"Services").

By using the Service, you acknowledge that you have read, accepted, and agreed to be bound

by these Terms.

1. ACCEPTANCE OF TERMS

These Terms constitute an electronic contract that explains the legally binding terms of your

use of the Service. By using the Service, you accept and agree to these Terms and any

conditions or notices contained or referenced within. You acknowledge that these Terms

effective upon posting. Your continued use of the Service shall indicate your acceptance of

any modified terms. Further, you agree that we may at any time, in our sole discretion, with

or without prior notice to you, modify, cancel, update, reconfigure, supplement, limit,

terminate, or otherwise alter the Service or any part thereof, including as between different

users, whether temporarily or permanently.

By using the Service, you also agree that we may send you various communications by email.

After submitting an order form, you may receive occasional newsletters and offers from us

via email. We will not sell or distribute your email address to any third party at any time. You

can unsubscribe from these emails at any time. View our Privacy Policy here. You agree to

notify us promptly if your email address changes. This consent covers all actions you conduct

through the Service. Should you decide that you do not wish to receive communications by

email, please contact us through our contact form. Your withdrawal of consent will be

effective within a reasonable time after we receive such notice. A withdrawal of consent will

not affect the enforceability of these Terms. However, a withdrawal of consent to receive

communications electronically may result in termination of your use of the Service.

We reserve the right to, and you acknowledge and consent that we may (but are not required

to), monitor the Service to the extent permitted by law, including your communications and

activities via the Service, and in connection with your access and use of the Service, including

without limitation, the information provided by you and information about your geolocation.

2. USER ACCOUNT

In order to access certain features of the Service, you may be asked to create a User

Account. In creating a User Account, you may be asked to provide certain personalized

information to us. Our information collection and use policies with respect to the privacy of

such information are set forth in the Service's Privacy Policy, which is incorporated herein by

reference for all purposes. It is your responsibility to provide us with accurate, complete, and

to-date information for your account. You agree to promptly update such information as

needed.

When you create a User Account, you agree to take full responsibility for maintaining the

confidentiality of your access credentials used to log into the Service (e.g., username and

password), and for all activity that is generated by your User Account. You may not permit

 

anyone else to use your access credentials, and you may not use anyone else's access

credentials. You may not attempt to gain unauthorized access to any other user's access

credentials. You agree to immediately notify us in the event that (i) your access credentials

are lost or stolen, or (ii) you become aware of any unauthorized use of your access

credentials or of any other breach of security that might affect the Service. We are not

responsible for any loss or damage arising from someone else using your access credentials

or your failure to comply with this section.

3. GENERAL USE OF THE SERVICE

• Limited License. Subject to your compliance with these Terms, we hereby grant you a limited,

revocable, non-exclusive, non-sublicensable, non-transferable license to the Service; and (i)

access and use any content information and related materials that may be made available

through the service to you, in each case solely for your personal use. Any rights not expressly

granted herein are reserved by FLO2GLO and its licensors.

• Prohibited Uses.

Any commercial or promotional use, distribution, reproduction, or other exploitation of the

service, or any content, code, data, or materials on either the Site is strictly

prohibited unless you have received express prior written permission from FLo2GLo. Other than

as expressly allowed in these Terms, you may not download, post, display, publish, copy,

reproduce, distribute, transmit, modify, perform, broadcast, transfer, create derivative works

from, sell or otherwise exploit any content, code, data, or materials on or available through

the Service. You further agree that you may not alter, edit, delete, remove, otherwise change

the meaning or appearance of, or repurpose, any of the content, code, data, or other

materials on or available through the Service, including, without limitation, the alteration or

removal of any trademarks, trade names, logos, service marks, or any other proprietary

content or proprietary notices. If you make other use of the Service, or its content, code,

data or materials, except as otherwise provided above, you may violate copyright and other

laws of the United States, other countries, or applicable state laws and may be subject to

liability for such unauthorized use.

You shall not: (i) engage in spidering, "screen scraping," "database scraping," harvesting of

email or other addresses, contact or personal information, or any other automatic means of

obtaining lists of users or other information from or through the Service, including without

limitation any information residing on any server or database connected to the Servicer:

(ii)information through any means; (iii) use the Service in any manner with the intent to

interrupt, damage, disable, overburden, or impair the Service, including, without limitation,

sending mass unsolicited messages or "flooding" servers with requests; (iv) use the Service in

violation of our or any third party's intellectual property or other proprietary or legal rights;

insert your own or a third party's advertising, branding or other promotional content into

of the Service's content, materials or services; or (vi) use the Service in violation of any

applicable law. You further agree that you shall not attempt (or encourage or support anyone

else's attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with

the Service, or any content thereof, or make any unauthorized use thereof. You agree that

you shall not sue the Service in any manner that could damage, disable, overburden, or impair

the Service or interfere with any other party's use and enjoyment of the Service.

• Proprietary Rights.

 

The Service is the proprietary property of FLo2GLo and/or its third party licensors, and

is protected by U.S. and foreign copyright, trademark, and other intellectual property laws.

Your use of the Service does not grant you ownership of any content, code, data or materials

you may access on or through the Service, or download from the Service.

4. PAYMENTS

• Payments. By purchasing FLo2GLo services through the Service,

you agree to pay FLo2GLo the fee indicated for the service.

Cancellation Policy. Please see our full cancellation policy here.

• Refunds and/or Credits.

• In the event that FLo2GLo is unable to perform services due to circumstances outside of the

patient's control or for reasons other than the patient's medical condition or health, you will

receive a full refund or credit.

• In the event that the medical professional is unable to perform services due to

(1) your current or previous medical history, condition, or reason, or (2) due to

circumstances outside of FLo2GLo's control, you will receive a credit or refund for the full

amount of the services, less a medical examination fee of one hundred dollars ($100.00).

Authorization to Charge. By using the on-line ordering Services, you hereby agree FLo2GLo

has the right and authorize FLo2GLo to automatically charge your credit card (or

other payment methods) for the applicable fees or charges, plus any applicable taxes.

• Misrepresentations. If during the Service process, you misrepresent yourself in

any manner, including but not limited to, misrepresentation of your age or medical history,

FLo2GLo reserves the right to cancel your service without notice and charge you the service fee

amount of $100.

5. MEDICAL DISCLAIMER

FLo2GLo is designed to enable you to order restorative and preventative injectable therapies

and services to be provided by a licensed medical professional. We only bill you on behalf of the

medical provider based on your services requested. We do not provide medical care services.

Our Service is not engaged in the practice of medicine and is not a health care provider.

We encourage you to consult with your own health care provider prior to using FLo2GLo's

Service related to any health care service or if you have any questions regarding any

potential health care service. By accepting this Agreement, you acknowledge and agree that

FLo2GLo is not a healthcare provider and that by using the Service, you are not entering into a

doctor-patient or other health care provider-patient relationship with FLo2GLo.

These Terms apply to the Service. We may also present to you through your use of the

Service any terms specific to the use of a particular service ("Service-Specific Terms"). All

Service-Specific Terms are incorporated into these Terms by reference. To the extent that

these Terms conflict with the Service-Specific Terms, the Service-Specific Terms will control.

The Service is only available to individuals who are at least 18 years old. If you are not 18

years old, please do not use our Service

6. MOBILE DEVICES

Service is licensed, not sold, to you for use only under these Terms. This license does not

allow you to use the Service on any mobile device that you do not own or control, and you

may not distribute or make the Service available over a network, or where it could be used

by multiple devices at the same time. The Terms will govern any upgrades provided by us

 

that replace and/or supplement the original version of the Service unless such upgrade is

accompanied by a separate license designated by us, in which case the terms of that

a separate license will govern. We do not guarantee that the Service will be available for, or

function in connection with all smartphones or mobile devices.

You acknowledge that these Terms are concluded between you and FLo2GLo only.

7. INDEMNIFICATION

You agree to release, indemnify, defend and hold harmless FLo2GLo, its parent,

subsidiaries and affiliates and its and their shareholders, officers, directors, employees,

agents, and advisors, from and against any and all losses, liabilities, claims (including claims

without legal merit or brought in bad faith), demands, damages, costs or expenses, causes of

action, suits, proceedings, judgments, awards, executions and liens, including reasonable legal

fees and costs (whether brought by third parties or otherwise) (collectively, "Claims") due to

or arising in any way from your use of the Service, your placement or transmission of any

message, any content, or other information or materials through the Service, or your breach

or violation of the law or of these Terms. We reserve the right, at our own expense, to

assume the exclusive defense and control of any matter subject to indemnification by you,

which will not excuse your indemnity obligations under this Section.

8. THIRD-PARTY WEBSITES OR SERVICE

Our Site may contain links to, or advertisements and content from, other websites,

including those of third parties or business partners ("Linked Sites"). You acknowledge and

agree that we have no responsibility for the information, content, products, services,

advertising, code, or other materials which may or may not be provided by or through Linked

Sites. The inclusion of any link to such sites or third-party advertisements on our Service

does not imply our endorsement or recommendation and we make no representations or

warranties with respect to such sites or advertisements or their respective goods or

services. Any reliance on third-party sites and advertisements is done at your own risk.

9. DISCLAIMER OF WARRANTIES

WE PROVIDE THE SERVICE "AS IS," "WITH ALL FAULTS" AND "AS AVAILABLE" AND THE

ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, SECURITY,

AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE

LAW, WE MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR

IMPLIED. WE DISCLAIM ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS,

STATUTORY, AND IMPLIED, INCLUDING WITHOUT LIMITATION (i) WARRANTIES OR

CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR

WORKMANLIKE EFFORT, ACCURACY, TITLE, AND NON-INFRINGEMENT, (li) WARRANTIES

OR CONDITIONS ARISING THROUGH COURSE OF DEALING OR USAGE OF TRADE, AND

(ili) WARRANTIES OR CONDITIONS THAT ACCESS TO OR USE OF THE SERVICE WILL BE

UNINTERRUPTED OR ERROR-FREE.

10. LIMITATION OF LIABILITY

WE ARE A TECHNOLOGY COMPANY THAT MAKES AVAILABLE TO INDIVIDUALS WHO

REGISTER AS USERS OF THE SERVICE (“USER’S”) CERTAIN PRODUCTS AND SERVICES

SOLD OR OFFERED BY FLo2GLO OR BY PHARMACIES OR OTHER VENDORS. OUR

SERVICE PROVIDES ACCESS TO PRESCRIPTION FULFILLMENT SERVICES OFFERED

BY SEVERAL LICENSED PHARMACIES.

 

• Exclusion of Certain Liability. YOU ACKNOWLEDGE AND AGREE THAT WE ARE ONLY

WILLING TO PROVIDE YOU ACCESS TO THE SERVICES IF YOU AGREE TO CERTAIN

LIMITATIONS OF OUR LIABILITY TO YOU AND TO THIRD PARTIES. TO THE EXTENT

PERMITTED BY APPLICABLE LAW, FLo2GLo, OUR DIRECTORS, ADVISORS,

OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS

(COLLECTIVELY, THE "PROTECTED ENTITIES") SHALL NOT BE LIABLE FOR (i) ANY

INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY

DAMAGES WHATSOEVER, OR (ii) LOSS OF USE, DATA, BUSINESS, REVENUES, OR

PROFITS (IN EACH CASE WHETHER DIRECT OR INDIRECT), ARISING OUT OF OR IN

CONNECTION WITH THE SERVICES AND THESE TERMS, WHETHER BASED IN

CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE

HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A

REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF THE

PROTECTED ENTITIES ARISING OUT OF OR IN CONNECTION WITH THE SERVICE AND

THESE TERMS WILL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING

THE SERVICE, EVEN IF YOUR REMEDIES UNDER THESE TERMS FAIL OF THEIR

ESSENTIAL PURPOSE.

IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR DOCTOR OR CALL

911.

THE SERVICE IS NOT APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS.

These Terms remain in full force and effect until they are terminated pursuant to the terms

herein, however, either party may terminate these Terms at any time without notice. Upon

any termination or expiration, FLo2GLo will stop providing the Service to you.

11.PRESCRIPTION PRODUCTS

Prescription Products certain products available through the Platform require valid prescription

by a licensed healthcare provider. You will not be able to obtain a prescription product unless

you have completed consultation with our Physician, the Provider has determined the

prescription product is appropriate for you and the Provider has written a prescription.

12. INFORMATION

We do not warrant or guarantee the accuracy, completeness, or timeliness of any information

available via the Service. We do not authorize the use of information available via the Service

for any purpose other than your personal use. You may not resell, redistribute or use this

information for commercial purposes.

13. INFORMATION SECURITY

We have used commercially reasonable efforts to implement a variety of administrative

from unauthorized use and disclosure. We cannot, however, guarantee the security of the

information contained in your User Account or otherwise collected by us and we cannot

promise that such measures will prevent third-party "hackers" from illegally accessing the

Service or its contents. We are not responsible or liable for any third-party access to or use

of the information contained in your account or otherwise collected by us.

 

14. AVAILABILITY

Our goal is to provide a product with outstanding uptime, quality and reliability. Planned

downtime, intellectual property claims, and matters outside of our reasonable control are some

of the circumstances that may lead to the Service being unavailable. Although we strive to

operate without interruption, we do not guarantee that the Service will always be made

available.

15. INTERNATIONAL VISITORS

We control and operate the Service from the United States of America. We do not represent

that materials on the Service are appropriate or available for use in other locations. Persons

who choose to access the Service from other locations do so on their own initiative, and are

responsible for compliance with local laws, if and to the extent local laws are applicable. 15.

Trademarks All trademarks, service marks, and trade names of FLo2GLo used in the site and

other platforms are the property and trademarks of FLo2GLo.

16. ELECTRONIC COMMUNICATIONS

The very nature of the Service provides communications by us and by electronic means (e.g.,

via email, text message). For purposes of forming a legally binding agreement, you consent to

receive communications from us in an electronic form and agree that all terms and conditions,

agreements, notices, disclosures, and other communications that we provide to you

electronically satisfy any applicable legal requirements, including that these be made in

writing. You acknowledge that there is an inherent risk in the use of the Internet and that the

information transmitted through the Internet in general is not confidential. We cannot and do

not guarantee the privacy or protection of any electronic communications through the

Internet.

17.HIPPA

However, in using certain components of the Service, you may also provide certain medical

information that may be protected under applicable laws. FLo2GLo is not a “covered entity”

under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and

its related regulations and amendments from time to time (collectively, “HIPAA”). One or more of

the Pharmacies may or may not be a “covered entity” or “business associate” under HIPAA, It is

important to remember that, while state-specific privacy laws may apply, HIPAA does not

necessarily apply to an entity or person simply because there is health information involved, and

HIPAA may not apply to your transactions or communications with FLo2GLo, the Providers or

the Pharmacies. To the extent FLo2GLo is deemed a “business associate” however, and solely

in its role as a business associate,FLo2GLo, may be subject to certain provisions of HIPAA with

respect to “protected health information,” as defined under HIPAA, that you provide to FLo2GLo

(“PHI”). In addition, any medical or health information that you provide that is subject to specific

protections under applicable state laws (collectively, with PHI, “Protected Information”), will be

used and disclosed only in accordance with such applicable laws. However, any information that

does not constitute Protected Information under applicable laws may be used or disclosed in

any manner permitted under our Privacy Policy.. Protected Information does not include

information that has been de-identified in accordance with HIPAA.

18. INTELLECTUAL PROPERTY AND COPYRIGHT INFRINGEMENT

We respect the intellectual property rights of others and ask our users, advertisers, licensors,

and service providers to do the same. If you believe that your intellectual property is

 

accessible on our Site in a way that constitutes infringement, please contact us

through our contact form. In accordance with the Digital Millennium Copyright Act, we have

designated a Copyright Agent to receive notices of claims of copyright infringement on the Site.

Our Copyright Agent may be reached through our contact form.

19. REMEDIES FOR BREACH

If we determine, in our sole discretion, that you have breached any portion of these Terms, or

have otherwise demonstrated conduct inappropriate for the Site, we reserve the right

to: (i) remove your name and information from our notification lists; (ii) notify and/or fully

cooperate with the proper law enforcement authorities for further action; (iii) discontinue

your ability to use the Service; and/or (iv) any other action which we deem to be appropriate.

If your ability to access the Services is discontinued by us due to your violation of any portion

of the Terms or for conduct otherwise inappropriate, in our sole discretion, then you agree that

you shall not attempt to re-register with or access the Services and/or any other

product, content, or service provided by us, through use of a different name or otherwise.

The remedies contained in the Terms are not the exclusive remedies for your breach, but will

be in addition to all other remedies available to us by law or in equity.

20. OTHER TERMS

20.1

Assignment. You may not assign or otherwise transfer any rights, or delegate or

otherwise transfer any of your obligations or performance, under these Terms, in each case

whether voluntary, involuntary, by operation of law, or otherwise, without our prior written

consent. Any purported assignment, delegation, or transfer in violation of this section is

void. FLo2GLo may freely assign or otherwise transfer all or any of its rights, or

delegate or otherwise transfer all or any of its obligations or performance, under this

Agreement without your consent. This Agreement is binding upon and inures to the benefit

of the parties hereto and their respective permitted successors and assigns.

20.2

Entire Agreement. These Terms constitute the complete and entire agreement

between you and FLo2GLo concerning its subject matter, and supersedes all prior

agreements and representations between the parties.

20.3

Interpretation. The use of the terms "includes," "including," "such as," and similar

terms, will be deemed not to limit what else may be included. The headings in these Terms

are for reference only and do not affect the interpretation of these terms.

20.4

No Waiver. A party's failure to delay or enforce a provision under these Terms is not

a waiver of its right to do so later.

21. SEVERABILITY

If any provision of this Agreement is held to be unenforceable for any

reason, such provision will be reformed to the extent necessary to make it enforceable to the

maximum extent permissible so as to affect the intent of the parties, and the remainder of

this Agreement will continue in full force and effect.

22.GOVERNING LAW AND JURISDICTION

 

This Agreement is governed by and construed under the laws of the State of Florida without

reference to its conflict of law principles. In the event of any conflicts between state, foreign law,

rules, and regulations, and Florida law, rules, and regulations; Florida law, rules, and regulations

will prevail and govern. Each party agrees to submit to the exclusive and personal jurisdiction of

the courts located in Manatee County, Florida.

All parties to these terms and conditions waive their respective rights to a trial by jury.

Any cause of action or claim you may have with respect to the site (including but not limited to

the purchase of FLo2GLo) must be commenced within one (1) year after the claim or cause of

action arises. FLo2GLo’s failure to insist upon or enforce strict performance of any provision of

these terms and conditions shall not be construed as a waiver of any provision or right. Neither

the course of conduct between the parties nor trade practice shall act to modify any of these

terms and conditions. FLo2GLo may assign its rights and duties under this Agreement to any

party at any time without notice to you.

23. CONTACT US

If you have any questions concerning these Terms, please contact us through our contact

form.